price

VOLUME  BASED PRICING MODEL 

Our performance pricing model is based on a simple principle: you only pay when we successfully recover or finance a medical shortfall.

The fee is a percentage of the recovered or financed amount, ranging from 10% to 25%, depending on your practice’s shortfall volume and risk profile.

Category 1: Low Volume Practices

10% Success Fee

Best for:

• Small medical practices

• Low shortfall volume clinics

• New healthcare providers

• Practices with stable-paying patients

Shortfall Volume Range:

• R0 – R25,000 per month

Why You Get 10%:

• Lower risk profile

• Easier patient affordability

• Faster repayment cycles

• Higher probability of recovery

Includes:

• Full Use Now Pay Later access

• Recurring payment setup

• Digital patient agreements

• Basic reporting dashboard

• Standard support

Ideal For: Doctors who want a low-cost, low-risk entry into automated shortfall recovery.

Category 2: Medium Volume Practices

15% Success Fee

Best for:

• Growing clinics

• Multi-doctor practices

• Specialist practices

• Medium patient flow facilities

Shortfall Volume Range:

• R25,001 – R150,000 per month

Why You Get 15%:

• Moderate risk exposure

• Higher transaction volume

• Mixed patient affordability profiles

• Increased operational complexity

Includes:

• Everything in Low Volume Plan

• Advanced affordability scoring

• Priority payment processing

• Enhanced reporting dashboard

• Better automation controls

• Priority customer support

Ideal For: Practices that need a balance between affordability and scalability.

Category 3: High Volume Practices

20% Success Fee

Best for:

• Hospitals

• Large specialist groups

• High-volume clinics

• Multi-branch healthcare networks

Shortfall Volume Range:

• R150,001 – R500,000 per month

Why You Get 20%:

• Higher financial risk exposure

• Larger unpaid shortfall amounts

• Complex patient repayment cases

• Increased financing risk

Includes:

• Everything in Medium Volume Plan

• Enterprise-grade recovery system

• Dedicated account manager

• Advanced analytics & reporting

• Custom repayment structuring

• API integrations

• Priority payout processing

• White-label options (optional)

Ideal For: Large healthcare organizations that need scalable, fully managed shortfall recovery infrastructure.

Category 4: Major Volume Practices (NEW)

22% Success Fee

Best for:

• Regional hospital networks

• Large day clinic groups

• Specialist consortiums

• High-volume multi-branch practices

Shortfall Volume Range:

• R500,001 – R2,000,000 per month

Why You Get 22%:

• Increased capital exposure

• Longer average repayment cycles

• Higher patient default variability

• Greater operational complexity

Includes:

• Everything in High Volume Plan

• Dedicated recovery team (2 members)

• Advanced collection sequencing

• Custom patient communication flows

• Weekly performance reviews

• Tiered settlement prioritization

Ideal For: Large practices where shortfall recovery requires both automation and human intervention.

Category 5: Institutional Volume Practices (NEW)

23% Success Fee

Best for:

• National healthcare groups

• Private hospital chains

• Large medical aid networks

• Corporate health providers

Shortfall Volume Range:

• R2,000,001 – R10,000,000 per month

Why You Get 23%:

• Significant capital & credit risk

• Complex patient demographics

• Legal & compliance overhead

• Multi-jurisdictional collection issues

Includes:

• Everything in Major Volume Plan

• Dedicated legal recovery support

• AI-driven patient risk segmentation

• Full compliance management (POPIA, etc.)

• Real-time dashboards for multiple entities

• Advanced dispute resolution

Ideal For: Organizations that need institutional-grade recovery with legal and compliance depth.

Category 6: Corporate Volume Practices (NEW)

24% Success Fee

Best for:

• Large national hospital groups

• Pan-African healthcare networks

• Private equity-backed health platforms

• Major insurance administration partners

Shortfall Volume Range:

• R10,000,001 – R100,000,000 per month

Why You Get 24%:

• Very high capital & fraud risk

• Longer legal recovery cycles

• Complex patient financing structures

• Higher regulatory scrutiny

Includes:

• Everything in Institutional Plan

• Dedicated fraud & risk team

• On-site implementation support

• Custom financing partner integration

• Full legal recovery outsourcing

• Monthly strategy & audit reports

Ideal For: Corporate-scale healthcare providers requiring managed risk at very high volumes.

Category 7: Ultra Scale Practices (NEW)

25% Success Fee

Best for:

• National health systems

• Multi-billion rand healthcare groups

• Government health facilities

• Large medical scheme administrators

Shortfall Volume Range:

• R100,000,001 – R500,000,000 per month

Why You Get 25%:

• Maximum financial risk exposure

• Extreme collection complexity

• Multi-year repayment scenarios

• High legal & compliance costs

Includes:

• Everything in Corporate Plan

• Dedicated legal & compliance team

• Embedded recovery engineering support

• Real-time liquidity & capital planning

• Full audit & regulatory reporting

• Custom AI recovery modeling

Ideal For: Ultra-large organizations where shortfall recovery requires embedded infrastructure.

Category 8: Global Critical Mass Practices (NEW)

Negotiated (25%+ premium services)

Best for:

• National health systems

• R1Billion+ monthly shortfall generators

• Multi-country hospital conglomerates

• Sovereign healthcare funds

Shortfall Volume Range:

• R500,000,001 – R1,000,000,000+ per month

Why Fee Is Negotiated:

• Unique risk & legal structures

• Custom financing & capital partners

• End-to-end recovery outsourcing

• Sovereign/compliance requirements

Includes:

• Everything in Ultra Scale Plan

• Dedicated C-level sponsor

• Full outsourcing of collections

• Custom AI & legal recovery engine

• Real-time global settlement

• White-label recovery platform

Ideal For: The largest healthcare shortfall generators requiring fully customized, outsourced recovery infrastructure.

SUMMARY TABLE (Expanded)

FLEXIBLE GROWTH MODEL (Unchanged)

Practices are not locked into one category permanently.

As your shortfall volume increases or decreases, your pricing category automatically adjusts to ensure fairness and scalability.

This ensures:

• Fair pricing

• Scalable growth

• Risk-based alignment

• Sustainable platform usage